CareCall AICareCallAI

Home Care Management Software Features

From scheduling to compliance, CareCallAI replaces spreadsheets, paper forms and disconnected tools with one powerful platform.

Scheduling & Rota

Multi-area rota management with shift patterns, base templates, drag-and-drop scheduling, one-off calls and deploy-in-one-click functionality.

Care Logging

Digital care logs with real-time timestamps, medication prompts, evidence capture and full audit trail. Replaces paper-based daily notes.

Medication / MAR Charts

Electronic MAR charts with PRN, pill pouch, refused and destroyed tracking. Dose, frequency and time-of-day visibility. Full audit trail.

GPS Check-In & Tracking

GPS-verified check-in and check-out, QR code scanning, live staff tracking on a real-time map and automatic mileage logging for fuel expense claims.

Staff Management

Leave requests with approval workflow, training tracking with expiry alerts, DBS monitoring, expenses, emergency contacts and staff profiles.

Compliance & Auditing

Built for CIW and CQC. Incident reporting, risk assessments, care plan management, automatic audit trails and inspection-ready reports.

Invoicing & Payroll

Bill councils and private clients from logged visits, calculate staff payroll from shifts, and sync to QuickBooks, Sage or Xero automatically.

Mobile App

Native iOS and Android app for care workers. View rota, log care visits, complete MAR charts, report incidents and receive push notifications.

AI Assistant

AI-powered care assistant that helps with care plan drafting, risk assessments, communication logs and compliance documentation.

Care Software Features FAQ

What features does CareCallAI include?

CareCallAI includes 9 core modules: scheduling & rota, care logging, electronic MAR charts, GPS check-in & tracking, staff management, compliance & auditing (CIW + CQC), invoicing & payroll, mobile app, and an AI assistant. Every feature is included in all plans with no add-on fees.

Is there a mobile app for carers?

Yes. CareCallAI has native iOS and Android apps. Carers can view their rota, log care notes, complete MAR charts, check in/out of visits with GPS, and report incidents — all from their phone.

Does CareCallAI include clinical assessments?

Yes. CareCallAI includes 7 clinical assessments: Waterlow (pressure ulcer risk), MUST (malnutrition), NEWS2 (early warning), Falls Risk, Abbey Pain Scale, Barthel Index (independence) and SALT (swallowing). Scores are calculated automatically.

Can I manage multiple care areas?

Yes. CareCallAI supports unlimited rota areas (e.g. Denbigh, Llangollen, North, South). Each area has its own shift types, call types, base templates and assigned staff.

Is CareCallAI compliant with CIW and CQC?

Yes. CareCallAI has dedicated CIW and CQC compliance modules with pre-populated regulation forms, 50+ automated inspection checks, RISCA Reg 36 supervision tracking, and inspection-ready reports.

How much does CareCallAI cost?

Plans start from £99/month with no per-user fees. Every plan includes all features. There is a 30-day free trial with no card required.

CareCallAI HomeBETA

Run a care home? Join the beta programme — full access + 6 months free on launch

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